FAQs

You can pay by Card or PayPall.

Payment is made at the checkout of your order. After receiving full payment order will be processed 3-5 working days and shipped to your address.

Free Shipping Worldwide!

All watercolour paintings will be shipped and delivered in a bubbled envelope with a cardboard sheets for protection.

A2 & A3 prints will be delivered in cardboard envelopes. A4 & A5 prints will be delivered in envelopes with cardboard sheets for protection.

Oil paintings will be delivered packaged in bubble wrap and cardboard sheets for protection.

Typical arriving time are 7-14 days depending on the country and time of the year. Christmas season or exceptional circumstances can delay shipments up to 30 days or more.

As soon as I ship your order I will send you by e-mail your tracking number.

All returns are possible within 30 days of receiving the order. If you’re not completely satisfied, email me to support@kristineart.com to discuss the reason and arrange a return. All returns and exchanges will be calculated with shipping and handling charges.

Depending on the size and difficulty level I will determine work time for the specific painting. After finishing most part of the painting I will contact You and send picture to your e-mail for approval.

Creating a painting can take months, depending on the size and difficulty.

If you have any questions or suggestions please do not hesitate to write an email to: support@kristineart.com. Will be happy to help!

Kristine Rapohina Art retains all Copyrights and Reproduction Rights of sold original artwork, custom commission paintings, and prints. Artwork images may not be reproduced by any process without the artist’s express written permission.